Support

Common questions

Where are my workouts stored?

Only on your iPhone. There are no accounts. They're included in your iCloud backup if that's turned on, and you can export a backup file any time (below).

How do I back up or move to a new iPhone?

Profile & Settings (tap your initials on Train) → Data & help → Export training history, and save the file to Files or iCloud Drive. On the new iPhone, use Import a backup in the same place. Importing replaces everything on that iPhone. The app reminds you weekly when a backup is due; you can turn that off under Backup reminders.

The workout timer doesn't show on my Lock Screen.

Check Settings → Training → Show on Lock Screen in the app, then iPhone Settings → Apps → Move+Measure → Live Activities, and Settings → Face ID & Passcode → Allow Access When Locked → Live Activities. The Dynamic Island version needs an iPhone 14 Pro or later.

How do I add the "This week" widget?

Long-press your Home Screen → Edit → Add Widget → search Move+Measure, and choose small or medium. For the Lock Screen, long-press it → Customise → Lock Screen, then tap the widget area.

How do I use the AI Coach?

The Coach uses your own API key from the AI of your choice: Claude (create a key at console.anthropic.com), ChatGPT (platform.openai.com) or Gemini (aistudio.google.com). Pick the AI and add the key in Settings → AI Coach. Usage is billed by that provider to your account. Without a key, the Coach shows sample replies.

Workouts aren't appearing in Apple Health or Fitness.

Turn on Settings → Apple Health → Save workouts to Apple Health, and allow Workouts when asked (or later in the Health app → your profile → Apps → Move+Measure). If you start workouts on an Apple Watch, leave this off, or each session appears twice.

How do I turn off usage data?

Settings → Privacy → Share anonymous usage data. It's off until you turn it on. See the privacy policy.

How is volume (tonnage) worked out?

Reps × weight per bell × number of bells, doubled for exercises done on each side. Complexes are split into their exercises, so each one counts separately. There's a full explanation in the app under Data & help → How volume is calculated.